We are committed to protecting and respecting your privacy.
This notice (together with any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
We, us and our refer to RedCat Pub Company Limited. We are registered in England and Wales under company number 13119725 Our registered office is at 5TH Floor, 83-83 Baker Street, London, England W1U 6AG:
The data controller is RedCat Pub Company Limited. Our VAT number is 380209414.
This Privacy Notice is issued on behalf of the RedCat Pub Company so when we refer to ‘we’, ‘us’ or ‘our’ in this notice we are referring to the relevant company in the RedCat Pub Company responsible for processing your data.
Our Data Protection Officer can be contacted by email at Data.Request@redcatpubcompany.com
To make sure that the communications we send you is relevant, we may use the above information to create segments and send targeted communications (if you have agreed to marketing communication).
We may also use the information within your customer profile to apply demographic profiles provided by third parties. This enables us to build an overall view of a customer segment by cross referencing our information with national demographics trends.
Legal basis for processing your information
We will not rent, swap or sell your personal information to other organisations for them to use in their own marketing activities.
The legal basis that we rely on for processing your data will depend upon the circumstances in which it is being collected and used, but will in most cases fall into one of the following categories:
where you have provided your consent to allow us to use your data in a certain way;
where the processing is necessary to carry out for the performance of a contract with you;
where the processing is necessary in order for us to comply with a legal obligation; or
where it is in our legitimate interests to perform our functions.
Sharing your information
We may pass your personal data on to third-party service providers contracted to us in the course of dealing with you. Any third parties that we may share your data with are obliged to keep your details securely, and to use them only to fulfil the service they provide you on our behalf. When they no longer need your data to fulfil this service, they will dispose of the details in line with our procedures.
We may also share your personal information with:
any member of the RedCat Pub Company Limited group of companies; or any new business partners we may have over time.
analytics and search engine providers that assist us in the improvement and optimisation of our site.
We may also disclose your personal information to third parties:
Such as Statutory bodies such as but not limited to Police, local authorities, Health and Safety Executive, Her Majesty's Revenue and Customs (HMRC), the Courts and any other central or local government bodies
if we or substantially all of our assets are acquired by a third party, in which case personal data held about our prospects and customers will be one of the transferred assets;
to protect the rights, property, or safety of us, our group companies, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction; and
if you make a claim against us (such as our legal advisors and insurance providers).
such as our professional advisors for example, our lawyers, safety consultants, insurers and insurance brokers, when they need it to provide advice to us or help us obtain insurance.
Retention of your personal data
We will only keep your personal data within the timeframes allowed by law and for so long as is necessary to comply with our legal obligations. The length of time we keep your data will depend on the type of personal data we have collected. It will be kept in accordance with our Retention Policy. Please contact us at Data.Request@redcatpubcompany.com for details of any specific retention period.
Where you give us your consent, we will also use your personal data in order to send you marketing communications in connection with the following marketing activities and services:
newsletters – to keep you up to date with our news and activities;
offers - offers and discounts at our venues; and
promotional Information - information on our venue promotions.
You decide how you want us to contact you, whether by mail, email or by phone or text message (SMS/MMS) and you can update your communication preferences at any time by telling us when things change. From time to time we will also send you a communication to update and refresh your communication preferences.
At any point while we are in possession of or processing your personal data, you have the following rights:
right of access – you have the right to request a copy of the information that we hold about you;
right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete;
right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records;
right to restriction of processing – where certain conditions apply to have a right to restrict the processing;
right of portability – you have the right to have the data we hold about you transferred to another organisation;
right to object – you have the right to object to certain types of processing such as direct marketing;
right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or profiling;
right to judicial review - in the event that we refuse your request under rights of access, we will provide you with a reason as to why;
you have the right to lodge a complaint with the Information Commissioner’s Office if you have a concern about your personal data: https://ico.org.uk/concerns/.
You can exercise your rights at any time by contacting us at Data.Request@redcatpubcompany.com . You may also withdraw your consent to direct marketing by clicking the unsubscribe button on any of our communications.
Changes to our privacy notice
Any changes we make to our privacy notice in the future will be posted on this page. Please check back frequently to see any updates or changes to our privacy notice.